Home services

Schedule jobs and assign technicians automatically

This is built for field operations, not a simple booking calendar. The system turns inbound requests into assigned jobs, technician routes, and scheduled service windows.

When a customer asks for aircon repair, cleaning, or an inspection, the next job should be assigned to the right technician with the right route and timing already in motion.

Dispatch map

Live route and job view

Field ops
Amir
Sara
Jin

Aircon repair

Leaking unit at Bukit Jalil

10:30 AM - 12:00 PM

Assigned to Amir Lee

J

Cleaning

Move-out clean in Mont Kiara

12:00 PM - 2:00 PM

Assigned to Sara Tan

J

Inspection

Condo inspection in Cheras

2:30 PM - 3:30 PM

Assigned to Jin Kumar

J

Aircon servicing

Office unit in Bangsar

4:00 PM - 5:30 PM

Assigned to Amir Lee

J
AL

Amir Lee

Van 01

Aircon repair

Leaking unit at Bukit Jalil · 10:30 AM - 12:00 PM

Aircon servicing

Office unit in Bangsar · 4:00 PM - 5:30 PM

ST

Sara Tan

Van 02

Cleaning

Move-out clean in Mont Kiara · 12:00 PM - 2:00 PM

JK

Jin Kumar

Van 03

Inspection

Condo inspection in Cheras · 2:30 PM - 3:30 PM

The scheduling problem

Chaotic messages on one side, assigned routes on the other

Field teams lose time when urgent job requests stay stuck in chat threads instead of moving into a dispatch view with locations, technicians, and timing.

Inbound chaos

My aircon is leaking and I need someone today.
Can you send a cleaner tomorrow morning?
Any technician available near Ampang this afternoon?
I already sent my address, who is coming?

Organized field state

Jobs, technician routes, and assigned work are visible in one operating layer.

Amir
Sara
Jin

Aircon repair

Leaking unit at Bukit Jalil

10:30 AM - 12:00 PM

Assigned to Amir Lee

J

Cleaning

Move-out clean in Mont Kiara

12:00 PM - 2:00 PM

Assigned to Sara Tan

J

Inspection

Condo inspection in Cheras

2:30 PM - 3:30 PM

Assigned to Jin Kumar

J

Aircon servicing

Office unit in Bangsar

4:00 PM - 5:30 PM

Assigned to Amir Lee

J
AL

Amir Lee

Van 01

Aircon repair

Leaking unit at Bukit Jalil · 10:30 AM - 12:00 PM

Aircon servicing

Office unit in Bangsar · 4:00 PM - 5:30 PM

ST

Sara Tan

Van 02

Cleaning

Move-out clean in Mont Kiara · 12:00 PM - 2:00 PM

JK

Jin Kumar

Van 03

Inspection

Condo inspection in Cheras · 2:30 PM - 3:30 PM

Configured for how your field operations run

Set up services, service zones, technicians, and dispatch rules

The system is configured around job assignment and route logic, not around a front desk calendar.

Services

Define the job types the business needs to route and assign every day.

Aircon repairCleaningInspection

Resources

Map the people and equipment required to fulfil jobs in the field.

TechniciansVehicles

Availability

Reflect how the team actually operates across the week and by area.

Working hoursService zones

Booking logic

Make dispatch decisions based on location and time, not manual guesswork.

Assign nearest technicianSchedule time windows

Example flow

From request to confirmed field job

A customer reaches out, and the business moves quickly to a clear booked outcome.

Customer says

“My aircon is leaking.”

Dispatch outcome

The customer gets a clear next step and the team gets an actionable job.

01

Lead captured

A service request is captured and moved forward immediately.

02

Job intent understood

The team quickly understands what the customer needs.

03

Right assignment chosen

The best available technician option is selected.

04

Service window offered

The customer gets a clear appointment window fast.

05

Job confirmed

The request becomes a confirmed field job.

06

Revenue protected

Follow-up keeps unconfirmed jobs from going cold.

What gets automated

Automation is focused on dispatch, routes, and field follow-through

The system does the assignment and routing work that usually sits between the message and the actual technician visit.

Amir
Sara
Jin

Aircon repair

Leaking unit at Bukit Jalil

10:30 AM - 12:00 PM

Assigned to Amir Lee

J

Cleaning

Move-out clean in Mont Kiara

12:00 PM - 2:00 PM

Assigned to Sara Tan

J

Inspection

Condo inspection in Cheras

2:30 PM - 3:30 PM

Assigned to Jin Kumar

J

Aircon servicing

Office unit in Bangsar

4:00 PM - 5:30 PM

Assigned to Amir Lee

J
AL

Amir Lee

Van 01

Aircon repair

Leaking unit at Bukit Jalil · 10:30 AM - 12:00 PM

Aircon servicing

Office unit in Bangsar · 4:00 PM - 5:30 PM

ST

Sara Tan

Van 02

Cleaning

Move-out clean in Mont Kiara · 12:00 PM - 2:00 PM

JK

Jin Kumar

Van 03

Inspection

Condo inspection in Cheras · 2:30 PM - 3:30 PM

Technician assignment

Move new jobs to the right team member quickly.

Route optimization

Keep daily field operations efficient.

Job scheduling

Offer clear service windows customers can act on.

Follow-up handling

Keep opportunities active without manual chasing.

What changes

The business sees field operations as live work, not scattered admin

Fewer jobs sit unassigned after the first message
Technicians spend less time zig-zagging across the day
Customers get clearer service windows faster
Field operations run from one dispatch view instead of scattered chat threads

Home services

See how your jobs could be assigned automatically

We’ll map your services, technicians, zones, and scheduling rules into a dispatch flow that fits how your field operations actually run.

Book a Demo